Bummer! We hate when things go wrong, that’s why we want to do everything we can to make it right again.
First, if there is an issue with an order we suggest reaching out to your Supplier right away. Their contact details are available on their supplier page where you can also shoot them a direct message using the messaging feature.
Once the issue is resolved and the order is corrected Kaddy can ensure the invoice is amended or credit is applied accordingly. Remember, we’re here to help so get in touch with your rep if you need assistance.