Help Centre
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Help for suppliers
Help for buyers
Kaddy Basics
Frequently Asked Questions
Keep It Cool Program
Help for suppliers
Getting Started
Navigating Kaddy
About Kaddy Marketplace
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Help Centre
Help for suppliers
Help for buyers
Kaddy Basics
Frequently Asked Questions
Keep It Cool Program
Help for suppliers
Getting Started
Navigating Kaddy
About Kaddy Marketplace
Help for suppliers
Getting Started
Introduction
Lesson 1: How to access Kaddy
Lesson 2: Turning in orders for your Buyers
Lesson 3: Adding and editing your products
Lesson 4: Creating Pricing Templates and Deals
Lesson 5: Creating and managing freight templates
Lesson 6: Accessing Pick Slips
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Navigating Kaddy
How can I create a new user?
How do I edit my product descriptions/tasting notes?
Do we have access to Buyer contact details to do our own mailouts?
Can multiple people receive invoices?
What kind of logo format is required?
Why hasn’t the Buyer approved my order yet?
How can I edit or cancel an order?
How do I get support with Kaddy?
How am I invoiced for the platform fee?
Is accepting connections automatic?
How can I change my password?
How does invoicing work?
Can I become a Buyer on Kaddy as well as having a Supplier account?
Can I have multiple brands on the platform under the one supplier?
How do I manage WET on Kaddy?
How do payments work?
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